Legal
This policy explains how Cole's Decor collects and uses your personal data when you visit colesdecor.co.uk or contact us. We keep it plain English. If you have any questions, contact Martin directly at hello@colesdecor.co.uk.
Cole's Decor is a sole trader business operated by Martin Cole, based in Biggleswade, Bedfordshire. We provide kitchen cabinet spraying, interior and exterior decorating, and related services across Bedfordshire, Hertfordshire and Cambridgeshire.
Trading name: Cole's Decor
Operator: Martin Cole
Location: Biggleswade, Bedfordshire
Email: hello@colesdecor.co.uk
Phone: 07935 535070
For the purposes of UK data protection law, Martin Cole is the data controller for personal information collected through this website.
When you contact us through the website enquiry form, we collect:
When you visit the website, we and our third-party analytics providers automatically collect certain technical information, including:
This information is collected via cookies and similar technologies — see the Tracking & Analytics section for full details.
We use the information you submit through the contact form to:
The legal basis for this processing is legitimate interests — you've contacted us to ask about a service, and processing your data is necessary to respond to that request.
We use anonymised analytics data to understand how visitors use the website — which pages are most visited, where visitors come from, and how they navigate the site. This helps us improve the website and our marketing. The legal basis for this processing is consent — we only collect analytics data where you have accepted cookies via our cookie banner.
Our website uses the following tracking technologies. These are only active if you accept cookies via our cookie consent banner.
| Service | Provider | Purpose | Data sent |
|---|---|---|---|
| Google Analytics 4 | Google LLC | Website traffic and behaviour analysis — pages visited, session length, traffic sources | Anonymised usage data, device type, approximate location |
| Google Ads | Google LLC | Conversion tracking — measures whether visitors who clicked an ad went on to submit an enquiry | Anonymised click and conversion data |
| Microsoft Clarity | Microsoft Corporation | Session recording and heatmaps — shows how visitors interact with the site (clicks, scrolls, mouse movement) to help improve usability | Anonymised interaction data, session recordings (no personally identifiable information captured) |
We use Google Analytics 4 (GA4) to understand how our website is used. GA4 uses cookies to collect anonymised data about visitor behaviour. IP anonymisation is enabled — your full IP address is never stored. Data is processed by Google LLC, which may involve transfer to the United States. Google is certified under the EU-US Data Privacy Framework.
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
If you arrive at our website via a Google Ads advertisement, we use Google's conversion tracking to measure whether that visit resulted in an enquiry. This helps us understand which ads are effective. The data collected is anonymised and aggregated — it does not identify you personally.
We use Microsoft Clarity to record how visitors interact with our website through heatmaps and session recordings. This helps us identify usability issues and improve the site. Clarity automatically masks any text you enter into forms — your personal details are never captured in recordings. Data is processed by Microsoft Corporation, which may involve transfer outside the UK. Microsoft complies with applicable data protection frameworks.
You can learn more about Clarity's privacy practices at privacy.microsoft.com.
When you first visit the website you will be shown a cookie consent banner. You can choose to accept or decline analytics and marketing cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
You can also control cookies through your browser settings. Note that disabling all cookies may affect the functionality of some websites. For more information, visit aboutcookies.org.
Enquiries submitted through our contact form are processed and delivered to us via a third-party form service. Your submission data is transmitted securely and is only used to deliver your message to Cole's Decor. It is not used for marketing or shared with any other third party.
Our website is hosted on Cloudflare Pages (Cloudflare, Inc., US). Cloudflare processes technical request data — such as IP addresses — as part of its content delivery and security services. You can view Cloudflare's privacy policy at cloudflare.com/privacypolicy.
We do not sell, rent or trade your personal information to any third party. We do not use your data for advertising purposes beyond the conversion tracking described above.
Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights:
To exercise any of these rights, contact Martin at hello@colesdecor.co.uk. We will respond within one month.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
We retain personal data only for as long as necessary:
We take reasonable steps to protect your personal data from unauthorised access, loss or misuse. Our website uses HTTPS encryption for all data in transit. Access to enquiry data is limited to Martin Cole only.
No method of electronic transmission or storage is completely secure. If you have concerns about the security of your data, please contact us.
If you have any questions about this privacy policy or how we handle your personal data, please contact Martin directly:
This policy was last updated on 22 June 2026. We may update it from time to time — any changes will be posted on this page.